Job description 

• Monitoring of policies and procedures 
• Working with Senior Management to develop Human Resources strategy, contract terms for hires, promotions and transfers 
• Being up-to-date on employment laws and regulations as well as other legal requirements regarding Human Resources 
• Implement Human Resources Management interventions on employee wellness, diversity and inclusion and talent management 
• Identifying training needs for business units and career development planning in coordination with the relevant departments 
• Searching of candidates and doing the interviews
• Doing onboarding of new employees
• Paperwork like contracts, exits, etc.
• Carrying out relations with the written and verbal media, coordinating corporate social responsibility, corporate sponsorship, corporate advertisement and announcement activities 

Requirements of position 

• Minimum of Bachelors’ Degree in Human Resources or business-related fields 
• Experience in Human Resources in call center sector is highly preferred 
• Advanced written and verbal communication skills in German, English and preferably Turkish to communicate efficiently between authorities, stakeholders, Head Office and local staff 
• Knowledge and experience in implementing legal requirements related to Human Resources and PR in call center sector, including an in-depth understanding of the labor law 
• Ability to promote Human Resources culture within the organisation 
• Demonstrated problem-solving and analytical skills 
• Proficient in Microsoft Office programs